HELP US
Before contacting us try and obtain the Model and Serial numbers of your appliance. Gathering these details can sometimes help us identify if we have the parts for your appliance in stock which could resolve the fault on a first visit fix.
CONTACT US
Once you have obtained that information contact us with those details and fill out a service order form on our homepage. We will also ask you for an explanation of what appears to be wrong with your appliance, The more detail the better as any little detail could help us diagnose the fault.
ENGINEER VISIT
We will take all your details such as full name, Contact details, Address, Email address etc from your filled out service order request form and we will arrange the next availability or a day that suits you for an engineer to visit your property.
DIAGNOSE THE FAULT WITH YOUR APPLIANCE
The engineer will discuss the fault with you, as explained above try and be as detailed as possible as the more detail the easier it could be to diagnose the fault, we will then investigate the problem before deciding on the best solution for you.
We will either fix the fault there and then with stock parts or sometimes no parts are needed at all. If your appliance does need parts we will order these parts or we will either send you a quote for repair if requested by yourself or if the cost is going to be closer to the cost of a new machine. If your machine, does need a part/s if we can we will do a temporary fix until the part/s has arrived so your not without your appliance but unfortunately this isn't always possible.
We will either fix the fault there and then with stock parts or sometimes no parts are needed at all. If your appliance does need parts we will order these parts or we will either send you a quote for repair if requested by yourself or if the cost is going to be closer to the cost of a new machine. If your machine, does need a part/s if we can we will do a temporary fix until the part/s has arrived so your not without your appliance but unfortunately this isn't always possible.
ORDER PARTS
The engineer will then order the part/s and when the part/s arrives from the manufacturer we will arrange a time to re-visit to fit the part to repair your appliance.
RE-VISIT AND FIX YOUR APPLIANCE
The engineer will re-visit your property to fit the part/s and test your appliance to make sure it is in full working order. To which we will then require payment within 7 days of invoice date.
Please refer to exceptions on the labour costs page
To see labour costs please refer to our labour costs page.
Please refer to exceptions on the labour costs page
To see labour costs please refer to our labour costs page.
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Affordable Appliance Repairs is a trading name for AAR Jersey.
2020 © Affordable Appliance Repairs all rights reserved.
2020 © Affordable Appliance Repairs all rights reserved.